Privacy Policy

How we protect and manage your personal data

1. Data Collection

Pickfood.in may collect various types of data to enhance your experience. This includes: Name, phone number, email address, IP address, GPS location, payment references, device information, browsing data, and your order history.

2. Purpose of Collection

Your personal data is strictly processed for the following operational purposes: Order fulfillment, providing customer support, fraud prevention, business analytics, personalized marketing communication, and statutory compliance.

3. DPDP Act Consent

By using the Platform, Users provide: Free, informed, unconditional, and specific consent for the processing of personal data under the Digital Personal Data Protection Act, 2023.

Users have the right to: Withdraw consent, request account and data deletion, seek correction of inaccurate data, and access stored information, subject to overriding legal obligations.

4. Data Sharing

To fulfill your orders, information may be shared with: Restaurant Partners, secure payment gateways, analytics providers, cloud service providers, and government authorities where legally required.

Pickfood.in does not sell personal data to third parties.

5. Data Retention

Data shall be retained only for lawful purposes, fulfilling contractual obligations, tax compliance, fraud prevention, and dispute resolution.

6. Security measures

Reasonable technical and organizational safeguards are implemented to protect your data. However, no electronic transmission over the internet is fully secure, and users acknowledge the inherent cybersecurity risks when transacting online.

Last Updated: September 2026